/* Shared customer-change illustration and question panel. */
.customer-work{--cw-ink:#153348;--cw-accent:#086875;--cw-line:#c9d8dc;background:#fff;border:1px solid var(--cw-line);border-radius:18px;padding:clamp(20px,3vw,36px);color:var(--cw-ink);margin:24px 0;text-align:left}
.customer-work h3{font-size:clamp(1.4rem,2.5vw,1.9rem);line-height:1.25;margin:0 0 14px}.customer-work p{font-size:1rem;line-height:1.65;max-width:78ch}.cw-eyebrow{font-size:.76rem!important;font-weight:700;letter-spacing:.08em;text-transform:uppercase;margin:0 0 12px!important;color:#42636d}.cw-disclosure{background:#f0f5f4;padding:12px 16px;border-left:3px solid var(--cw-accent);margin:20px 0!important}
.cw-mode-nav{display:none;gap:8px;flex-wrap:wrap;margin:24px 0 20px}.cw-mode-nav button,.cw-stage-button{font:inherit;font-size:.94rem;font-weight:600;border:1px solid var(--cw-line);background:#fff;color:var(--cw-ink);border-radius:8px;padding:12px 16px;cursor:pointer;min-height:44px;text-align:left}.cw-mode-nav button[aria-pressed=true],.cw-stage-button[aria-pressed=true]{background:var(--cw-ink);border-color:var(--cw-ink);color:#fff}.customer-work button:focus-visible,.customer-work summary:focus-visible,.guided-questions button:focus-visible{outline:3px solid #c66324;outline-offset:3px}.cw-stage-button{display:none}.cw-stage-button span{margin-right:12px;opacity:.8}.cw-detail{background:#f7f9fa;border:1px solid #dde5e7;border-radius:10px;margin:12px 0 20px;padding:24px}.cw-detail[hidden]{display:none!important}.cw-detail h4{font-size:1.2rem;line-height:1.4;margin:0 0 20px}.cw-detail dl{display:grid;grid-template-columns:1fr 1fr;gap:22px 32px;margin:0}.cw-detail dt{font-weight:700;font-size:.82rem;margin-bottom:7px;color:#42636d}.cw-detail dd{font-size:.96rem;line-height:1.6;margin:0}.cw-source summary{font-weight:600;cursor:pointer;padding:12px 0}.cw-source ul{padding-left:22px;list-style:disc}.cw-source li{margin:8px 0;line-height:1.6}.cw-ai{font-size:.9rem!important;color:#42636d;border-top:1px solid var(--cw-line);padding-top:16px;margin-top:18px!important}
[data-cw-enhanced] .cw-mode-nav{display:flex}[data-cw-enhanced] .cw-stages{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}[data-cw-enhanced] .cw-stage{display:contents}[data-cw-enhanced] .cw-stage-heading{display:none}[data-cw-enhanced] .cw-stage-button{display:block;grid-row:1}[data-cw-enhanced] .cw-detail{grid-column:1/-1;margin:0 0 10px}
.guided-questions{display:grid;grid-template-columns:minmax(240px,1fr) 1.45fr;gap:24px}.guided-questions button{display:none;font:inherit;text-align:left;line-height:1.5;min-height:48px;padding:16px;background:#fff;color:#153348;border:1px solid #c9d8dc;border-radius:8px;cursor:pointer}.guided-questions[data-q-enhanced] button{display:block;width:100%;margin-bottom:10px}.guided-questions button[aria-pressed=true]{background:#153348;color:#fff}.question-answer{padding:24px;background:#fff;border:1px solid #c9d8dc;border-radius:10px}.question-answer[hidden]{display:none!important}.question-answer h3{font-size:1.2rem;margin:0 0 16px}.question-answer p{line-height:1.75}.question-answer+.question-answer{margin-top:16px}.process-method{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:22px;margin:28px 0}.process-method h3{font-size:1.15rem;margin:12px 0}.process-method p{font-size:.95rem;line-height:1.65}.process-method .method-number{font-size:.78rem;font-weight:700;color:#466773}.customer-hero h1{max-width:18ch}.field-help{line-height:1.6}.inquiry-form select{font:inherit;width:100%;padding:12px;border:1px solid #9daeba;border-radius:6px;background:#fff;color:#153348}.inquiry-form select:focus-visible{outline:3px solid #c66324;outline-offset:2px}
@media(max-width:800px){.guided-questions{grid-template-columns:1fr}.process-method{grid-template-columns:1fr 1fr}.customer-hero h1{font-size:clamp(2rem,6vw,3rem)}.customer-hero .actions{flex-wrap:wrap}}
@media(max-width:540px){[data-cw-enhanced] .cw-stages{display:block}[data-cw-enhanced] .cw-stage{display:block;margin:10px 0}[data-cw-enhanced] .cw-stage-button{width:100%}[data-cw-enhanced] .cw-detail{margin:8px 0 20px;padding:18px}.cw-detail dl{grid-template-columns:1fr;gap:18px}.cw-mode-nav button{flex:1;padding:10px;font-size:.85rem}.cw-mode-nav{flex-wrap:nowrap}.process-method{grid-template-columns:1fr}.customer-work{padding:20px}.guided-questions button{padding:14px}.question-answer{padding:20px}}

.cw-source-link{display:inline-block;margin-top:18px;font-size:.88rem;font-weight:600;color:#304baa;text-decoration:underline;text-underline-offset:4px}.cw-source-link:focus-visible{outline:3px solid #c66324;outline-offset:3px}.customer-work>p+p{margin-top:12px}.customer-work .cw-disclosure{font-size:.9rem}.customer-hero h1{font-size:clamp(2.35rem,4.2vw,3.7rem);max-width:19ch}@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}*,*::before,*::after{animation-duration:.01ms!important;transition-duration:.01ms!important}}