Software company · inherited integration
The builder was gone. What did the change depend on?
An example of tracing a connection between two HubSpot accounts and making the agreed repair.
- Status
- Agreed repair completed.
- Client
- A software business after an acquisition.
- Systems
- Two HubSpot accounts and a connection whose original code was unavailable.
- My part
- Trace how the connection worked, update the affected workflows and check the references used in the repair.
The problem and what I took responsibility for.
After an acquisition, the business relied on a connection between two HubSpot accounts. The original builder and code were unavailable. I traced the parts involved in the requested change so I could make and check the repair.
What was checked.
I updated the affected workflows and checked that the references reviewed no longer contained outdated IDs. The team could inspect the changes. That check covered the agreed update, not every possible behavior across both HubSpot accounts.
Have you inherited a setup nobody can explain?
What to check on a similar project
Before changing an inherited integration, map the records it reads and writes. Test the change on a known case, and make sure the team knows how to recover if it fails.
What would you like to work through?
Bring the inherited setup and the change your team needs to make. We’ll discuss what to investigate first.
Free, 30 minutes. Bring one example. No technical brief needed.