An inherited system
The original builder has left, changes keep breaking things, or nobody knows why HubSpot behaves the way it does.
Referrals · Unified Support Solutions
Introduce someone who needs their systems to work better.
If you know a team with a HubSpot problem, an integration that needs attention, or a workflow nobody can explain, I’m happy to talk with them. When an accepted referral becomes paid work, USS pays you a share of the service fees.
Start with a free 30-minute conversation with Ryan.
When to introduce us
A problem they already need to solve.
You might be their consultant, an agency partner, a fellow practitioner, or someone who knows the work. A useful introduction starts with a real need and the person responsible for it.
Records and workflows that don’t agree
People re-enter information, reconcile conflicting reports, or work around a disconnected sales, delivery or billing process.
Specialist work their team needs
An integration, custom interface, automation or system decision needs experience or delivery capacity they do not have.
How it works
We agree the arrangement before work starts.
Discuss the fit.
Tell me the problem, the systems involved and who owns the decision. We confirm eligibility, the fee recipient and how to handle the introduction.
Make the introduction.
With their permission, connect us and explain why a conversation may be useful. I handle discovery, scope and the proposal through USS.
Receive your fee.
If the referral becomes paid work, you receive 10% of eligible fees collected during the six-month period, with a monthly calculation statement.
Before contacting the client, we agree who will be involved and how to keep you informed. Any adjacent work is discussed within those agreed relationship boundaries.
What that can look like
A straightforward calculation.
These examples assume all fees are eligible and collected within the six-month window. They illustrate the calculation; they are not earnings estimates.
$15,000 collected for a project
$1,500 referral fee
$8,000 a month, collected for six months
$4,800 referral fee
The terms
Clear before you refer.
We confirm the referral and these terms in writing. A booking or a name alone does not register a referral.
What qualifies
A new opportunity with a named person, a relevant need and permission to make the introduction. USS must accept and record the referral in writing, and the client must sign an engagement within 180 days of that acceptance.
Existing clients and opportunities already in discussion are excluded unless agreed in writing beforehand. If more than one person refers the same opportunity, the first accepted referral applies.
What the 10% applies to
Eligible USS service fees actually collected during the six calendar months starting on the client’s first payment date. This includes the initial project and follow-on projects, ongoing services or advisory paid within that window.
Taxes, refunds, credits, software purchases and reimbursed expenses are excluded. On joint engagements, we agree the eligible USS share in writing before accepting the referral.
When you are paid
USS pays monthly, within 30 days after month-end, with a statement showing eligible collections and your fee. Fees accrue as client payments are collected; signing a contract or attending a meeting does not itself earn a payment.
Refunds and credits reduce eligible collections. Any resulting adjustment is shown on the statement. Payments collected after the six-month window are outside the program.
Disclosure and other partner arrangements
Tell the person you introduce that you may receive a referral fee. The recipient must be permitted to accept it under their employment, professional and contractual obligations.
Subcontracted delivery and reseller arrangements are priced separately. A referral fee does not automatically stack with a reseller margin, platform commission or another referral fee for the same work.
We confirm any exception in writing before accepting the referral. Future changes to the program apply to new referrals; terms already agreed remain in place.
Terms published 4 October 2026 · Fees paid by Unified Support Solutions.
Start a conversation
Bring the situation you have in mind.
Book a free introduction and mention that you’d like to discuss a referral. We’ll establish fit and agree the next step before you share the client’s details.